FAQs
What does PDQ Legal Services have that other background services do not? Why should we choose you?
PDQ has been in operation for over 10 years, concentrating our business solely on background checks and pre-employemnt background screening. This focus has made PDQ Legal a recognized leader in the background screening industry. With a powerful combination of extensively trained associates and a dedication to customer service that is unsurpassed in the industry, we are able to compile accurate reports with swift turnaround times so that you can be secure in building your workforce.
Is your company a member of the National Association of Professional Background Screeners?
As a founding member of NAPBS, we are on the forefront of the industry.
How will I be treated as a client of PDQ Legal Services?
Each of our clients is assigned to a dedicated associate who is responsible for seeing to the needs of his or her company. This allows us to build a professional and personal relationship with you, alleviating any uncertainty that you may have.
Is working with PDQ Legal Services easy?
Yes! With our on-line system and dedicated work force at your disposal, setting up is a breeze. Within minutes of you signing on, we can have the necessary forms e-mailed to you and a one-on-one on-line training session scheduled, so that you get the attention you deserve from the start.
Is PDQ Legal Services’ turnaround time prompt?
Yes. We set ourselves apart from the competition with our experience, accuracy, and industry-leading turnaround time. Our state-of-the art on-line system allows us to provide fast results in 24 to 72 hours.
What is the Fair Credit Reporting Act?
The FCRA is federal legislation that is enforced by the Federal Trade Commission to promote accuracy and ensure the privacy of information used in consumer reports. The FCRA also provides regulations for consumer reporting agencies, like PDQ, to follow with respect to individual files.
Are PDQ’s services secure?
Yes. Innovative ways to collect and secure information is a priority in today’s evolving industry. That is why PDQ Legal Services has implemented advanced procedures safeguarding our clients’ and their candidates’ interests. We are fully compliant with FCRA guidelines.
Our Security Measures Include:
- 3DES SSL encryption for secure data
- Certificate of Authority with 128-bit encryption
- Intrusion detection and field level database encryption employing advanced firewall and virus detection technologies in place
- Dual servers to ensure redundant, continuous system access
What are the other advantages to PDQ Legal’s web-based system?
Our system offers our clients the ability to place orders, obtain status updates, and have access to reports and invoices 24 hours a day, 7 days a week. Integration to HR systems is also available through our XML-compliant interface. For those clients who prefer more traditional methods, faxing of orders and reports is still available.
